Every time you shop with us online here at www.tofucute.com, points will be added automatically to your
account, as long as your card is registered with us. To earn points when you shop at Tofu Cuteís physical shops and pop-up shops at events, just present your Tofu Tomodachi Card when you pay for your items, and a staff member will scan it for you. Please allow up to 7 days processing time after events for the points to appear in ďMy AccountĒ.
How many points will I earn?
You will earn 2 Tomodachi Points for every full £1.00 spent, not including delivery costs. E.g. if your order totals £16.80 with £2.50 delivery, you will earn 32 points. If your order totals £35.20 with free delivery, you will earn 70 points. For customers that use different currencies (e.g. US dollar, Euro) - you will still receive the equivalent of 2 points for every full £1.00 GBP spent, regardless of the currency you view our product prices in.
The most common reason is that your card isnít registered with us. Please email us at firstname.lastname@example.org stating your name, the email address that you use to log in at Tofu Cute (create an account if you donít
already have one), and your 8-digit membership number which can be found on the front of your card. If you made a purchase at an event and had your card scanned, please note it may take up to 7 days for the points to appear in your account. If the points arenít showing up after 7 days, please email us to let us know.
Will I get points for my previous orders?
Your membership starts from the day you purchase your Tofu Tomodachi Card, so you wonít get points for orders youíve made in the past. However, you will get points for any items you order at the same time as the card, and youíll even get 2 points for purchasing the card itself!